Myxer :: Support » Hot Topics http://support.myxer.com Myxer Help and Support Wed, 12 Nov 2008 16:27:02 +0000 http://wordpress.org/?v=2.5.1 en Current problems with the new Samsung SPH-M540 and SPH-M630 phones http://support.myxer.com/2008/10/24/current-problems-with-the-new-samsung-sph-m540-and-sph-m630-phones/ http://support.myxer.com/2008/10/24/current-problems-with-the-new-samsung-sph-m540-and-sph-m630-phones/#comments Fri, 24 Oct 2008 22:30:41 +0000 Marsha http://support.myxer.com/?p=199 Hi,

Just wanted to let you know that we are currently having trouble getting ringtones to work on the new Sprint SPH-M540 (Rant) and SPH-M630 (Highnote) phones. Some users are getting 905 errors and others can download the songs to their phone, but can’t set them as their ringtone.

The good news (or bad news - however you want to look at it) is that it’s not just us. We’ve been doing some research and apparently users are having trouble downloading ringtones from other 3rd party sites as well as directly from Sprint site itself.

http://www.sprintusers.com/forum/showthread.php?p=1961749

We’re continuing to look into the problem and will post an update as soon as we have some additional info.

]]> http://support.myxer.com/2008/10/24/current-problems-with-the-new-samsung-sph-m540-and-sph-m630-phones/feed/ What’s happening with Verizon http://support.myxer.com/2008/09/25/whats-happening-with-verizon/ http://support.myxer.com/2008/09/25/whats-happening-with-verizon/#comments Thu, 25 Sep 2008 19:14:33 +0000 admin http://support.myxer.com/?p=195 Hey there Verizon users (and anyone else reading this post),

Long time, no talk. I just wanted to give you all an update on what’s happening with Verizon Wireless.

The good news is that we are getting very close to being able to send ringtones directly to Verizon phones again. We’re just waiting for the green light from the folks at Verizon.

The not so good news is that they have restricted the content that their users can access from our catalog (some of you may have noticed). Sorry about that, but don’t worry, if you can’t find what you want, just go to the Make Your Own page and make and send your own custom ringtones to your phone from music you have on your computer. Give it a try, rolling your own is quick and fun.

If you have any questions, please send a note to our support team and someone will get back to you asap.

Later,
Marsha

]]> http://support.myxer.com/2008/09/25/whats-happening-with-verizon/feed/ Verizon Update http://support.myxer.com/2008/06/17/verizon-is-working-again-yea/ http://support.myxer.com/2008/06/17/verizon-is-working-again-yea/#comments Tue, 17 Jun 2008 23:21:16 +0000 Marsha http://myxerhelp.wordpress.com/?p=185 Hi everyone! Thanks for your patience. I’ve got some good news…

We had to change how we do things just a bit, you can once again get your favorite ringtones, wallpapers, and videos on your Verizon Wireless phone. Wallpapers and videos will be sent directly to your phone. Ringtones will be available to download to your computer, then you can use your favorite email program to send it to your phone. Sorry for the extra work, but it’s really pretty easy. You’ll see the step-by-step instructions (shown below) the next time you try to send a ringtone from our website.

Please note that it may take a while for the email to be delivered, but you should eventually get it (unfortunately, we don’t have any control over that). Please be patient — good ringtones are worth it.

Give it a try and let us know if you have any questions. We’ll be happy to try to help.

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