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Unfortunately, we have not been able to get ringtones to work on the Instinct HD to work recently.

It appears that either Sprint or Samsung has blocked the ability to download 3rd party ringtones to this phone.

Sorry about that. We are continuing to look into the problem, but let us know if you have been able to download ringtones from any other site.

The good news is that wallpapers and video should work. We also have full length MP3s available for your computer.

When you download a ringtone from the Myxer App, the ringtone file gets downloaded to the notifications area on your phone.

To save the ringtone:

  1. Expand the notifications bar at the top or your phone’s home page
  2. Touch the file from the list
  3. Select Save As Ringtone/Alarm/Notification.

Note: The ringtone must be saved before it can be used.

To access previously downloaded and saved ringtones:

  1. Open the Myxer App
  2. Click the More button
  3. Select the Manage Ringtones option.

If you do not see the ringtone on the Manage Ringtones page, please try downloading and saving it again.

If you download a ringtone from the website or mobile site, the ringtone file can be accessed from the Android Music player on the phone.

Note: You should use the default Android Music player to set the song as a ringtone. We have see instances where other music players have unexpected behavior. Ringtones may disappear when set using the HTC music player.

You can find the Android Music player by going to the Home page and clicking on the Music app (with the large speaker icon).

To set the song as a ringtone, just select the song then select the “Use as ringtone” option.

Note: If you cannot located the default Music Player on your phone or would like to use the downloaded ringtone as a Notification alert, please use the Myxer App instead.

The Myxer App is free. You can download it from the Android Market or by texting ANDROIDAPP to 69937.

We have see instances where the ringtones disappear if you use the HTC music player to set the ringtone. Our engineers are looking into the problem, but in the meantime, try using the Myxer app instead.

The Myxer App is free and you can get it from the Android Market or by texting ANDROIDAPP to 69937.

Unfortunately, we have not been able to get ringtones to work on the Freeform II to (which is strange because they did work on the original Freeform).

We are continuing to look for a solution and will update you if we get any additional information.

The good news is that wallpapers should work, so give it a try.

If you have been able to download ringtones onto your Freeform II from any other sites, please let us know.

The MP3s are not on my phone.

September 20th, 2010

Unlike ringtones, wallpapers, and videos, MP3s are downloaded to your computer, not to your phone.

You can use Bluetooth or a data cable to transfer the files from your computer to your phone.

We have added some premium content to our catalog recently, but we still have tons of free stuff.

To find free stuff, just go to http://www.myxer.com/search/ and click the “Show no cost items only” checkbox before doing your search.

If can’t find what you want in our catalog, please use the Myxer Ringtone Maker (http://www.myxer.com/make/) to upload and make custom ringtones and wallpapers for your own phone. Make-Your-Own ringtones and wallpapers are always free.

There are a couple of ways to do this:

  1. Open iTunes
  2. Click on File -> Add File to Library…
  3. Browse to your ringtone file and click Open

–or–

  1. Locate your ringtone file using Windows Explorer
  2. Drag and drop it into the Ringtones area of iTunes.

It appears that the latest software update for the Samsung Instinct HD does not allow you to use or locate ringtones after you download them. We are investigating the problem and will let you know if we can figure out how to fix the problem.

The good news is that wallpapers should work, so give it a try.

Most phones loop ringtones automatically when it stops playing.

“Loop” allows you to preview what the ringtone will sound like if it repeats on your phone.