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Unfortunately, we have not been able to get ringtones to work on the Instinct HD to work recently.

It appears that either Sprint or Samsung has blocked the ability to download 3rd party ringtones to this phone.

Sorry about that. We are continuing to look into the problem, but let us know if you have been able to download ringtones from any other site.

The good news is that wallpapers and video should work. We also have full length MP3s available for your computer.

When you download a ringtone from the Myxer App, the ringtone file gets downloaded to the notifications area on your phone.

To save the ringtone:

  1. Expand the notifications bar at the top or your phone’s home page
  2. Touch the file from the list
  3. Select Save As Ringtone/Alarm/Notification.

Note: The ringtone must be saved before it can be used.

To access previously downloaded and saved ringtones:

  1. Open the Myxer App
  2. Click the More button
  3. Select the Manage Ringtones option.

If you do not see the ringtone on the Manage Ringtones page, please try downloading and saving it again.

If you download a ringtone from the website or mobile site, the ringtone file can be accessed from the Android Music player on the phone.

Note: You should use the default Android Music player to set the song as a ringtone. We have see instances where other music players have unexpected behavior. Ringtones may disappear when set using the HTC music player.

You can find the Android Music player by going to the Home page and clicking on the Music app (with the large speaker icon).

To set the song as a ringtone, just select the song then select the “Use as ringtone” option.

Note: If you cannot located the default Music Player on your phone or would like to use the downloaded ringtone as a Notification alert, please use the Myxer App instead.

The Myxer App is free. You can download it from the Android Market or by texting ANDROIDAPP to 69937.

Unfortunately, we have not been able to get ringtones to work on the Freeform II to (which is strange because they did work on the original Freeform).

We are continuing to look for a solution and will update you if we get any additional information.

The good news is that wallpapers should work, so give it a try.

If you have been able to download ringtones onto your Freeform II from any other sites, please let us know.

The MP3s are not on my phone.

September 20th, 2010

Unlike ringtones, wallpapers, and videos, MP3s are downloaded to your computer, not to your phone.

You can use Bluetooth or a data cable to transfer the files from your computer to your phone.

It appears that the latest software update for the Samsung Instinct HD does not allow you to use or locate ringtones after you download them. We are investigating the problem and will let you know if we can figure out how to fix the problem.

The good news is that wallpapers should work, so give it a try.

We only save previously downloaded content for 6 days. You can access those from the Recent Downloads section on our website or the My Stuff page on our mobile site.

If it has been longer than that, you will need to search our catalog again or use the Make page (http://www.myxer.com/make/) to make your own ringtones and wallpapers.

On Myxer:

  1. Select a ringtone from our catalog or Make-Your-Own
  2. Click the ‘Get Ringtone’ button
  3. Enter your phone number and click ‘Next’
  4. Click the ‘Download from PC’ link at the bottom of the page and follow the instructions to download the file to your computer

On Your Computer (Windows):

  1. Connect Pre to your computer with the USB cable.
  2. Tap “USB Drive” option
  3. Browse to the drive with Windows Explorer (The device will be mounted as a drive named “PALM PRE”),
  4. Drag music files (mp3) to the “ringtones” folder and/or images to the “wallpapers” folder (the one without  the “.” in front)
     

On The Pre or Pixi:

  1. Tap Sounds & Ringtones
  2. Tap “RINGTONE”
  3. Tap desired ringtone to set or play button to preview
  4. Enjoy!

Don’t have internet access from your phone? Don’t worry.

Just follow these steps:

  1. Select a ringtone or wallpaper from our catalog or Make-Your-Own
  2. Click the Get Ringtone link
  3. Enter your phone number and click Next
  4. Click the Download from PC link at the bottom of the page and follow the instructions
  5. Enjoy!

Some folks have been complaining that they are not receiving the ringtone and wallpaper messages on their Sprint phone (especially the new Samsung Instinct). We’re not quite sure what’s happening and we’ve seen similar complaints from users of other mobile sites. We’ll continue to investigate the problem, but in the meantime… if you don’t receive the messages we send, simply follow these steps to download the content directly to your phone (no messages necessary).

  1. Select a ringtone or wallpaper from our catalog or Make-Your-Own
  2. Click the ‘Get Ringtone’ button
  3. Enter your phone number and click ‘Next’
  4. Click the “Get It Straight from Your Phone” link at the bottom of the page and follow the instructions.
  5. Enjoy!

Good luck and drop us a note if you have any other questions.